For purposes of this document:

“Experiences” refers to one of our organised activities, trips, or courses.

“T4X” refers to time4experience limited

“participant(s)” refers to clients, customers and anyone who has made a booking or will participate in one of our Experiences.

"you" and "your" include the first named person on the booking form and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred. If you are signing the booking form as a parent or guardian (on behalf of an under 18 joining a trip) you accept these conditions on behalf of the minor.

“We” and “our” refers to time4experience, and all its team and representatives.
 

THIS POLICY

This policy contains important information about what personal details we collect; what we do with that information; who we may share it with and why; and your choices and rights when it comes to the personal information you have given us.

 

YOUR RIGHTS

You have a right to receive clear and easy to understand information on what personal information we have, why and who we share it with – we do this in our Privacy Policy. You have the right of access to your personal information. If you wish to receive a copy of the personal information we hold on you,  you may make a data subject access request (DSAR). If your personal information is inaccurate or incomplete, you can request that it is corrected.

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You can ask for your information to be deleted or removed if there is not a compelling reason for TIME4EXPERIENCE to continue to have it.

You can ask that we block or suppress the processing of your personal information for certain reasons. This means that we are still permitted to keep your information – but only to ensure we don’t use it in the future for those reasons you have restricted.

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You can ask for a copy of your personal information for your own purposes to use across different services. In certain circumstances, you may move, copy or transfer the personal information we hold to another company in a safe and secure way.

You can object to TIME4EXPERIENCE processing your personal information where: it’s based on our legitimate interests; for direct marketing; and if we were using it for research and statistics.

 

HOW TO CONTACT US

If you have any questions about our Privacy Policy or the information we collect or use about you, please contact us: FAO Director, time4experience@gmail.com

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WHAT DO WE COLLECT THE INFORMATION FOR

At the point of booking we request that you fill in a participant booking form. All of the information we collect from this form is relevant to the processing of your booking and enables us to accurately communicate with you regarding your booking, as accurately as possible provide experiences and cater for courses and events with your unique personal details considered. We also ask for permission that we are able to use your contact email address to update you of any new Experiences, Course & Events that may be of interest to you. We also need to make sure your instructors/guides have the relevant information to optimise good decision making with health and safety at the forefront.

 

Information about you that we collect and use includes:

• Information about who you are e.g. your name and contact details

• Information connected to your booking with us, eg: personal interests, medical conditions, special dietary requirements, etc.

• Information about your contact with us e.g. meetings, phone calls, emails / letters

• Information if you book with us e.g. visual photographic images take during activities

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WHO IS IT SHARED WITH?

We only share relevant information on your booking form with the guides/leaders/ crew and instructors that you will be sharing your adventure with. We must also pass the information on to the relevant suppliers of our trip arrangements such as hotels, transport companies, kit providers, and in the event that you are using the trip as a fundraising activity, the charity you are supporting. Your information may also be shared with the necessary authorities as and when required to by law.

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MARKETING AND SOCIAL MEDIA

We may use your name and email address for future contact to share any updates and new experiences we may have on offer and new courses or opportunities we think you might be interested in. You may opt-out of this on your booking form.

 

We also ask for your consent to use photos and videos of you, out with us, on our social media and for marketing purposes. If you wish to withdraw this consent you can do so at anytime by opting out on your booking form and at any later date by contacting us at time4experience@gmail.com

 

HOW LONG DO WE KEEP YOUR INFORMATION FOR?

We will keep your personal information only where it is necessary to provide you with our products or services while you are a client, and/or may likely be a returning client in the future..

We may also keep your information after this period but only where required to meet our legal obligations, e.g. book-keeping and accounting. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.

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COOKIES

‘Cookies’ are small text files that are stored by your browser (e.g. Google Chrome, Firefox, Internet Explorer or Safari). They allow websites to store such things as user preferences. 

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First Party Cookies are set by the website you are visiting and they can only be read by that site. 

 

Third party cookies are set by other organisations that we use for different services. The website you are visiting may also contain content embedded from, for example, YouTube, Facebook or Instagram and these sites may set their own cookies.

 

Session Cookies are stored only for the duration of your visit to a website and these are deleted from your device when your browsing session ends.

 

Persistent Cookies for Site Analytics and Performance. This type of cookie is saved on your device for a fixed period. Persistent cookies are used where we need to know who you are for more than one usage session. For example, if you have asked us to remember preferences like your location or your username. We use this to understand how the site is being used in order to improve the user experience. User data is all anonymous.

 

Flash Cookies with Adobe Flash Player. Adobe utilise their own cookies, which are not manageable through your browser settings but are used by the Flash Player for similar purposes, such as storing preferences or tracking users. Flash Cookies work in a different way to web browser cookies; rather than having individual cookies for particular jobs, a website is restricted to storing all data in one cookie. You can control how much data, if any, may be stored in that cookie but you cannot choose what type of information is allowed to be stored. You can manage which websites can store information in Flash cookies on your device via the website storage settings panel on the Adobe website. Web beacons, clear GIFs, page tags and web bugs are all terms used to describe a particular form of technology implemented by many websites in order to help them to analyse how their site is being used and, in turn, to improve your experience of their site.

 

A web beacon (or similar) usually takes the form of a small, transparent image, which is embedded in a web page or an email. They are used in conjunction with cookies and send information such as your IP address, when you viewed the page or email, from what device and your (broad) location.

 

How do we use cookies?

Typically, we use cookies to deliver the following services throughout the pages of our websites: • To enable us to recognise your device so you don't have to give the same information repeatedly; • To ensure that if you are purchasing a product or service via our websites, your experience is smooth and secure; • To record what people like and don’t like on the website and the popularity of various elements of the website so that we can ensure that it works properly at points of high usage • Cookies may sometimes be used to deliver marketing messages relevant to you – a practice across the internet and known as behavioural marketing.

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Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience.

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This site uses the cookies below:

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Analytics

_ga

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

_gid

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Necessary

• ssr-caching

The ssr-caching cookie is set by WIX and indicates how a site was rendered.

• XSRF-TOKEN

This cookie is set by Wix and is used for security purposes.

• hs

Wix platform sets this cookie for security purposes

• svSession

Wix platform sets this cookie to identify unique visitors and track a visitor’s session on a site.2 years

• XSRF-TOKEN.wix.com

This cookie is set by Wix and is used for security purposes.

Other

• bSession

• fedops.logger.defaultOverrides

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How do I turn cookies off?

All modern internet browsers allow you to change your cookie settings. Click Links Below

Google Chrome - Firefox - Safari - Internet Explorer

 

FINAL NOTE

If you have any questions or would like to make a complaint about how we are using your personal data, please contact us at your convenience. If you are still unhappy, you can make a formal complaint to the Information Commissioner’s Office for the UK (the ICO).